Job Title: Lead Systems Administrator

Location(s): Arlington, VA and Washington DC

Salary: $90,000 - $130,000

Hours: Full-Time (On-site)

Clearance Requirements:

Top Secret required

Background:

The Foreign Service Institute (FSI) provides training to employees of the Department of State and other Foreign affairs agencies in sixty-five foreign languages, regional area studies, and professional disciplines, including economics, political science, information management, and management skills, among others. FSI is exploring alternatives to traditional face-to-face instruction and integrating Educational Technology in an effort to maximize the effectiveness, efficiency, and availability of training. FSI's Office of Management Information Systems (FSI/EX/OMIS) has comprehensive responsibilities for the operations and maintenance of FSI's internal computer networks and communication systems, and application of the systems to meet both internal FSI needs and the data needs of other Bureaus.

Responsibilities:

• Serve as the Alternate KPM when the KPM is not available.

• Expert knowledge of FSI Desktop support services.

• Ability to work with upper-level government and contract staff in a professional manner

• Ability to generate well written reports with no errors.

• Ability to supervise helpdesk staff, assign work, train new systems administrators, and other tasks associated with leading a government help desk.

• Utilize proper judgement and provide a high level of customer support in a professional manner.

• Conduct in a professional manner in all personal interactions with customers and with the team.

• Information Assurance Specialists may be designated by FSI/EX/OMIS and approved by the CSB Cryptographic to Access Program to be responsible for assisting in maintaining equipment and accounts on the Department of State’s Classified Network at FSI managed sites under the direction of the FSI IMO and Division Director.
• LAN Installation will include both LAN hardware and software. Installations shall strictly adhere to Department of State Diplomatic Security Configuration Standards.
• Provide installation, implementation, and problem resolution support for COTS and FSI custom designed applications.
• Ensure that all DS and IRM security and hardware configurations are strictly adhered to. Report security violations to FSI ISSO or FSI AISSO as soon as they are discovered. The FSI ISSO or FSI AISSO shall decide on appropriate course of action and inform the contractor of their decision. Contractor shall adhere to FSI internal processes for security violations and not attempt to circumvent these processes by raising issues to a higher authority without written approval from the COR and FSI ISSO.
• Areas of responsibility will include:
  • Software Installation: Install and test new software acquired by FSI.

• • Troubleshooting and Problem Resolution:
    • Provide technical assistance to FSI users experiencing trouble with their applications.
    • Troubleshoot problems utilizing diagnostic software when possible. For problems that cannot be immediately corrected, prepare an issue/instance report recommending necessary course of action to remedy situation.
  • Hardware and Software Installation:
    • Install and test new PC hardware and software acquired by FSI.
    • Ensure that all newly installed computers, peripherals, or boards are in working order and logged into the OMIS inventory.
    • Install and test new PC software, ensure that it is working properly and logged into the inventory.
    • Interview the FSI staff to determine hardware and application needs.
    • Provide telephone support to LAN users.
    • Utilize ticketing system to manage tickets.

Position Requirements

Minimum Requirements:

This position require 10+ years experience and specific knowledge of FSI operations.

Education Requirements:

Required High Schol Diploma

Preferred bachelor's degree

At JASINT we are proud to boast a “together we can” attitude. That is only possible with a strong talented team. Our goal is to answer the call to provide top mission and Warfighter support at all levels and that’s why we are seeking you!

We understand and respect the dedication and sacrifice that is required to serve our nation’s greatest efforts, and our commitment in turn is to support YOU!

JASINT cares about your work life balance and offers competitive benefits to help you at every stage of your personal and professional life: Retirement/401k, health, dental, vision, flexible spending accounts, (HSA/FSA), STD/LTD, professional development, tuition reimbursement, spot award recognition, PTO, Holidays…even an additional day off for your birthday.

*** JASINT offers both internal and external referral bonuses for all cleared exceptional talent we hire! Friends of yours, are friends of JASINT!***

JASINT provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify please visit dhs.gov/e-verify.